Terms of Service
Terms of Service
The short version.
Bubble Craps is a game. Gems are play money. They have no cash value, you can never cash them out or trade them, and no real-money gambling happens here or ever will. If you delete your account, everything goes with it and none of it comes back. Disputes are settled by individual arbitration unless you opt out within 30 days, and section 14 explains exactly how.
That summary is for convenience. The full terms below are what actually apply.
1. Who these terms are between
These terms are an agreement between you and MILACHAN Gaming ("we" or "us"), covering Bubble Craps: the mobile and desktop applications, the browser version, this website, and everything we offer through them (together, the "Game").
By downloading, launching, or playing the Game, you accept these terms. If you do not accept them, do not play.
2. You must be an adult
The Game simulates casino gambling. You must be at least 18 years old to play, or older if that is the age of majority where you live. The Game is not directed to children and we do not knowingly allow anyone under 18 to use it. If we learn that someone under 18 has an account, we will close it.
3. Your licence to play
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Game for your own private entertainment. You may not copy, sell, rent, sub-license, reverse engineer, decompile, or attempt to extract the source code or assets of the Game, except where the law says you may despite this restriction.
We own the Game and everything in it, including the software, artwork, sounds, dealer voices, characters, themes, names, and logos, or we license them from others. Nothing here transfers any of that to you.
4. Gems and other virtual items
Gems are not money and never become money. Gems, and every virtual item in the Game, have no monetary value. They are not currency, not credit, not tokens, not a deposit, and not your property. They cannot be exchanged for cash or for anything of value outside the Game. There is no cash-out, no payout, no withdrawal, and no prize, now or in the future.
What you actually receive when you earn or acquire gems, themes, dealer voices, avatars, reactions, or any other virtual item is a limited, personal, revocable licence to use a feature of the Game. You do not own it. It exists only inside the Game and only while we operate the Game.
You cannot transfer them
Gems and virtual items may move only through the mechanics we build into the Game, for example winning a multiplayer pot as described in section 5. Outside of those mechanics, you may not:
- Give, gift, trade, or transfer gems or items to any other player
- Sell, buy, auction, or exchange gems, items, or accounts for money or anything else of value, whether inside the Game or anywhere else
- Transfer, share, or sell your account
- Advertise or facilitate any of the above, or use any service that does
We may suspend or close accounts involved in any of this, and remove the gems and items concerned.
We may adjust the economy
We may change how many gems things cost, how quickly gems are earned, what is available, and how features work, including adding, changing, retiring, or removing items. Balancing a game economy requires this. It does not entitle you to compensation, because gems have no monetary value.
5. Multiplayer matches and Ante
Some multiplayer modes let players each commit gems to a shared pot, with the pot going to the winner. This is played entirely with gems, which have no monetary value under section 4.
We take nothing from the pot. There is no rake, commission, fee, or house cut of any kind. The entire pot goes to the winning player.
Because gems cannot be purchased with, converted into, or redeemed for money or anything of value, these modes are not gambling, betting, or wagering, and no prize of value is ever awarded. The Game is offered for entertainment only.
6. Buying things
The Game is currently free, and gems are currently obtainable only through play. We may later offer the Game, gems, or other features for a fee. This section sets out the terms that apply whenever we do.
- You never buy from us directly. All purchases are processed by the platform you obtained the Game from: Apple, Google, or another store. Their terms and payment rules govern the transaction, and we never see or hold your payment details.
- Purchased gems are the same as earned gems. Everything in section 4 applies to them without exception: no monetary value, no cash-out, no transfers, and no ownership. Paying for gems does not turn them into property or money.
- You are buying a licence, delivered immediately. Purchases are consumed within the Game and are delivered as soon as the transaction completes.
- Refunds are handled by the platform. We do not process refunds because we do not process payments. Request one through Apple, Google, or the store you bought from, under their policy. If you are a consumer in the UK, EU, or another region with statutory cancellation or withdrawal rights, those rights apply in full and nothing here limits them; the platform's checkout handles them.
- Refunded purchases are reversed in the Game. If a purchase is refunded, charged back, or reversed, we may remove the gems or items it provided, including anything obtained by spending them, and may suspend an account with a pattern of reversals.
- Prices change. We may change prices at any time. Changes are not retroactive.
7. Your account, and closing it
You may play without creating an account. If you sign in with a platform gaming service, that link lets your progress follow you to a new device. Keep your device and platform account secure, because anyone with access to them can play as you.
Deleting your account is immediate and permanent. There is no grace period, no recovery window, and no way to restore anything afterwards. Your gems, every item you own, including anything you paid for, your career progress, achievements, display name, and leaderboard entries are all destroyed. You will not be refunded for anything lost this way.
You can delete your account at any time, by emailing your Player ID to support@realbubblecraps.com, or from within the game where it offers that option. What we erase, and what happens to the rest, is set out in our Privacy Policy.
8. Rules of play
You agree not to:
- Cheat, exploit bugs, or manipulate the Game, its economy, its leaderboards, or its random outcomes
- Use bots, scripts, automation, modified clients, emulators used to gain an advantage, or any tool that plays for you
- Access our servers other than through the Game as we provide it, or interfere with, overload, or probe them
- Create accounts in bulk, or to evade a suspension or a limit
- Harass other players, including through repeated use of reactions
- Break the law while using the Game
Reactions during a match are chosen from a fixed set we publish. You cannot write text to another player, and there is no chat or messaging in the Game. If you would rather not see reactions, you can turn them off in settings.
If you break these rules we may warn you, remove gems or items, suspend you, or close your account permanently. Where it is reasonable to do so, we will tell you why.
9. Availability, updates, and ending the Game
We may change, update, suspend, or discontinue the Game or any part of it, and we may restrict availability in any country or region, at any time. We may require you to install updates in order to keep playing.
If we ever shut the Game down permanently, we will give reasonable advance notice through the Game or this website where we can. Because gems and items have no monetary value, no refund or compensation is owed for them when the Game ends.
10. Third-party platforms
The Game is distributed and, where applicable, sold through platforms we do not control. Their terms also apply to you. If a platform's rules require something different from these terms for its users, that platform's rules take precedence for those users.
Apple. If you obtained the Game from the App Store: these terms are between you and us, not Apple. Apple is not responsible for the Game or its content, has no obligation to provide support for it, and is not responsible for addressing any claim you have about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. Disclaimers
THE GAME IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE GAME WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT PROGRESS OR DATA WILL NEVER BE LOST.
Nothing in these terms excludes or limits anything that cannot lawfully be excluded or limited, including your statutory rights as a consumer. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL ITEMS, ARISING OUT OF OR RELATING TO THE GAME, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE GAME WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID US, OR THROUGH A PLATFORM FOR THE GAME, IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWENTY US DOLLARS (US$20).
Again, nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
13. Indemnity
You agree to indemnify and hold us harmless from any claim, loss, or expense, including reasonable legal fees, arising from your breach of these terms, your misuse of the Game, or your violation of the law or of anyone else's rights. This does not apply where the claim arises from our own wrongdoing, and it does not apply to consumers to the extent local law prohibits it.
14. Disputes
Read this section. It affects how any dispute between us is resolved, and it requires individual arbitration instead of a court or a class action. You can opt out within 30 days and stay fully able to play.
14.1 Talk to us first
Before starting any formal proceeding, email legal@realbubblecraps.com describing the problem and what you would like done. We will try to resolve it informally. Give us 60 days. Most things end here.
14.2 Binding individual arbitration
If we cannot resolve it, you and we agree that any dispute arising out of or relating to these terms or the Game will be settled by binding arbitration on an individual basis, administered by JAMS under its Streamlined Arbitration Rules and its Consumer Minimum Standards, before one arbitrator. You and we agree in writing to those rules by agreeing to these terms. The seat is California, and the arbitration may be conducted by video or in writing so you do not have to travel. The arbitrator decides the dispute, and judgment on the award may be entered in any court with jurisdiction.
Questions about whether a dispute is covered by this section are for the arbitrator to decide, except that a court, not the arbitrator, decides whether section 14.4 is enforceable.
14.3 Who pays for arbitration
We pay. Except for your initial filing fee, which JAMS caps for consumers, we pay the arbitrator's fees and the administrative costs of the arbitration. If the arbitrator finds your claim was frivolous or brought for an improper purpose, costs may be reallocated as the applicable rules allow. Each side otherwise bears its own legal fees, unless the law provides otherwise.
14.4 Class action waiver
YOU AND WE EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
This waiver does not apply to claims for public injunctive relief. Nothing in this section waives, or is intended to waive, your right to seek public injunctive relief in any forum where the law gives you that right. If such a claim is brought, it is severed and paused while any individual claims are arbitrated, and it then proceeds in the courts described in section 15.
If any other part of this waiver is found unenforceable for a particular claim, that claim, and only that claim, is severed and proceeds in court; everything else stays in arbitration.
14.5 Many similar claims at once
If 25 or more claims of a substantially similar kind are filed against us by or with the coordination of the same lawyers or firms, you and we agree they may be grouped into batches of up to 50 for the purpose of arbitration fees and scheduling, with each claim still decided individually on its own facts. This exists to keep costs proportionate. It does not limit what any individual claimant can recover, and it does not delay any claim beyond what the arbitration provider's rules allow.
14.6 Small claims
Either of us may bring an individual claim in small claims court instead, if it qualifies.
14.7 How to opt out
You can decline arbitration entirely. Email legal@realbubblecraps.com with the subject "Arbitration Opt-Out", within 30 days of first accepting these terms, including your Player ID. That is all it takes. Opting out costs you nothing, changes nothing else about your account, and we will not treat you differently for it. If you opt out, disputes go to the courts described in section 15.
14.8 Where this does not apply
This section does not apply where it is prohibited by law. If you are a consumer in the United Kingdom, the European Economic Area, or another jurisdiction whose law grants you a non-waivable right to bring proceedings in your local courts, sections 14.2 to 14.5 do not apply to you, and you keep every right and remedy your local law provides.
15. Governing law
These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Where arbitration does not apply, the state and federal courts located in California have exclusive jurisdiction, except that consumers keep the right to bring proceedings in their country of residence where local law gives them that right, and to rely on the mandatory consumer protections of that country.
16. Changes to these terms
We may update these terms. The effective date at the top always reflects the current version. For material changes we will give notice in the Game or on this website before they take effect. Continuing to play after that means you accept the updated terms; if you do not, stop playing and delete your account.
A change to section 14 never applies retroactively to a dispute we already know about.
17. Odds and ends
- Severability. If any provision is unenforceable, the rest stays in force.
- No waiver. If we do not enforce something straight away, we have not given up the right to.
- Assignment. You may not assign these terms. We may, on notice, to a successor.
- Entire agreement. These terms and the Privacy Policy are the whole agreement between us about the Game.
18. Contact
MILACHAN Gaming
Support: support@realbubblecraps.com
Legal: legal@realbubblecraps.com